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Find Your
Dream Team

Staff is a resource – a human resource. Staff (staph) is not a disease! Is your practice “sick”? Is your practice battling a life-threatening disease or infection with certain troubling symptoms, including lethargy, inability to focus, or lack of growth?

Do You Experience MRSA:
Mulishly, Resistant, Staff Attitudes?

To manage this outbreak, there is an antibiotic called the employee manual.


Laws are constantly changing. As a Human Resources (HR) Certified Consultant with Bent Ericksen & Associates (BEA), Kathy will help you create and implement an Employee Manual and Handbook that is tailored to your business. She can provide web-based Employee Manuals that are fully customizable for your practice, including your state and federal specific required policies. Set clear expectations and avoid misunderstandings and unspoken rules for your staff.

Setting Your People Up For Success

Dental team member at front desk reviewing patient chart

Kathy is here to give you full support and customize your manual for your practice. She has extensive experience answering tough questions to guide you toward solutions, and works with you to prevent issues. While your situation you may find your practice in is unique, the problems you are facing are not. Kathy has heard story after story of alarming office scenarios. You are not alone!


BEA provides a suite of products:

  • Employee Manual
  • Employee Handbook
  • Job Descriptions
  • Personnel Forms
  • And more…

All are accessible in a new secure web-based format.

Are you compliant?

Take a few minutes and complete this Self-Assessment. If you did not score 100% correct, Call Kathy at (612) 518-2453.

Take the Self-Assessment

Drake P3 Assessments

Reviewing Drake P3 assessment results on laptop computer

Having the right people working in your dental practice is truly imperative, and Drake P3 Personality Assessments can provide enlightening information that helps you create the strongest, most effective team possible. A detailed report with each assessment helps you better recruit and hire, to reduce frustrating and expensive high turnover rates. This tool significantly increases the chances of finding long-term employees who work well individually and as a team. In fact, it can improve your hiring success rate to 75% when combined with the use of resumes, interviews, and references. In addition, the assessment can be used to identify different personality types in order to build a better team.

Call Kathy today to schedule this fun, interactive training session, or to successfully hire your new team member.

Learn More About the DrakeP3 Personality Assessment


Woman in glasses looking at laptop

You surely want your employees to feel energized and always striving for new heights when engaged in their day-to-day work, and bonuses can be an excellent motivator in this scenario. BonusPro is a web-based program for setting up and managing an effective bonus and incentive plan in your practice. Geared for the dental profession, BonusPro is a proven management method for creating incentives, motivating employees and achieving greater financial success for everyone.

To learn more about BonusPro, click the link below, or call Kathy today!

Learn More About BonusPro

5 Languages of Appreciation
in the Workplace

Three dental team members laughing together

“Next to physical survival, the greatest need of a human being is psychological survival, is to be understood, to be affirmer, to be validated, to be appreciated.” Stephen Covey

People desperately want to feel appreciated and valued in their jobs. The value of Appreciation shows in Improved Relationships and Improved Job Satisfaction. Build a team that is motivated and happy.

Enjoy this fun, experiential 4 hour presentation for you and your team. You will learn each team

member’s Appreciation Language. The 5 Languages are Tangible Gifts. Quality Time, Words of

Affirmation, Acts of Service and Physical Touch.  Learn how to apply the techniques, improve staff

morale, improve employee engagement and create a culture of appreciation.

The Motivating By Appreciation (MBA) Inventory is an assessment tool to accompany the book 5 Languages of Appreciation in the Workplace. The MBA Inventory assists managers and coworkers to be able to communicate to their colleagues in ways that are meaningful and which “hit the mark” for the person you want to encourage. The MBA Inventory assesses individuals’ preferences for how they are best encouraged and feel appreciated by others with whom they work.

The book 5 Languages of Appreciation in the Workplace: Empowering Organization by Encouraging People is written by Dr. Paul White and Dr. Gary Chapman.

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